Capture, Analyze & Automate AI User Feedback Software
Collect Feedback Automatically from Multiple Sources to one Single Platform
AI-powered Centralized Customer Feedback Platform, transforms VoC into Product Insights, makes data-driven decisions & understands deeper customer Value
Feedback API
Automate Feedback via Integration
Create multiple boards
Public and Private boards
Our Amazing Features
AI Interface Simplifies the Collection of All Your User Feedback
Public & private boards
A Public board will be visible to all the users or you can create a board as private to restrict access to specific users.
Automated feedback
Automated user feedback integrates with tools like CRM, automation, and other analytics tools, providing real-time insights to enhance customer interactions.
Merge duplicate posts
Admins have the authority to merge multiple posts or feedback into one single feedback platform to neglect any puzzlement.
Vote any feedback
Both users and admins can vote on a feedback/ post if they find it relevant to their opinions based on their assessment.
Internal comments
Admins can comment internally to a feedback that will be visible in the admin portal and will not be visible to users in the public portal.
Mark posts as spam
You can effortlessly mark any post as spam if it's violating the terms, by marking as spam it will warn or ban the users feedback.
Disable comments
Admin can disable comment features, if they do not want users to see other user's comments on a post in public feedback portal.
Customized post fields
You can create additional fields which will show while creating a post for specific board according to your need.
How do we manage Customers feedbacks?
Customer feedback management help user to share their thoughts & ideas
1
Initiate Board Setup
Start your journey on Antrika by signing up and configuring a Customer feedback management portal, putting you in motion to seamlessly collect valuable feature requests and customize the look and feel of your public portal to match your brand. Add any necessary branding elements with a user-friendly interface.
Efficient Onboarding
Customizable Templates
Time-Saving Automation
Efficient Board Creation
2
Gather input from your customers
Embed an intuitive user feedback app in India seamlessly on your website. It allows customers to submit their feedback directly from there. Collect relevant information such as the post title, description, category, and any attachments.
Structured Input Gathering
Real-Time Feedback Updates
User-Centric Feedback
Voting and Commenting
3
Manage Board Privacy
Take charge of your feedback board's privacy settings to regulate access, ensuring that only designated individuals can view and engage with product feedback management. You can adapt your privacy measures for a specific board based on the evolving needs.
Accessible Board Settings
Selective Board Visibility
Flexible Privacy Settings
User Access Permissions
1
Initiate Board Setup
Start your journey on Antrika by signing up and configuring a Customer feedback management portal, putting you in motion to seamlessly collect valuable feature requests and customize the look and feel of your public portal to match your brand. Add any necessary branding elements with a user-friendly interface.
Efficient Onboarding
Customizable Templates
Time-Saving Automation
Efficient Board Creation
2
Gather input from your customers
Embed an intuitive user feedback app in India seamlessly on your website. It allows customers to submit their feedback directly from there. Collect relevant information such as the post title, description, category, and any attachments.
Structured Input Gathering
Real-Time Feedback Updates
User-Centric Feedback
Voting and Commenting
3
Manage Board Privacy
Take charge of your feedback board's privacy settings to regulate access, ensuring that only designated individuals can view and engage with product feedback management. You can adapt your privacy measures for a specific board based on the evolving needs.
Accessible Board Settings
Selective Board Visibility
Flexible Privacy Settings
User Access Permissions
4
Develop Desired Features
Enable users to vote on prioritizing features. Features gaining more votes ascend in priority, ensuring the implementation of the most favored ones. User feedback management regularly gathers feedback on the implemented features to refine and enhance the user experience.
Real-Time Voting Analytics
Integrated Feedback Mechanism
User-Driven Decision-Making
Customization Options
4
Develop Desired Features
Enable users to vote on prioritizing features. Features gaining more votes ascend in priority, ensuring the implementation of the most favored ones. User feedback management regularly gathers feedback on the implemented features to refine and enhance the user experience.
Real-Time Voting Analytics
Integrated Feedback Mechanism
User-Driven Decision-Making
Customization Options
Benefits of Antrika’s Customer Feedback Software?
Automatically capture feedback & identify actionable insights with Antrika
Gain a deeper understanding of your users
Identify areas for improvement, address customer concerns, and enhance overall satisfaction. Feel free to use it however you like!
Enhanced User Experience
Early Issue Detection
Easily prioritize features/ users requirements based on votes
Acquire valuable insights to fine-tune and optimize your offerings, ensuring top-notch experiences.
User-Centric Development
Identifying Key Pain Points
Deepen customer engagement in your product decisions.
Enable customer engagement through a customer feedback platform for expressing opinions, promoting collaboration, and fostering innovation.
Share Product Updates
Notification Systems
Efficiently monitor and oversee all feedback, both internally
and publicly.
Ensure a streamlined user feedback platform monitoring process including overseeing comments, reviews, and opinions in a proficient manner.
Centralized Feedback Hub
Analytics and Reporting
Empowering businesses with all in one feedback solution
Collect Feedback
Capture Feedback from Different Sources in One Central Hub.
Start managing customer's feedback today with
Antrika's expertise.
Start managing customer's feedback today with Antrika's expertise.
Have Any Queries?
Frequently Asked Questions
How can I create a feedback portal?
Sign up to Antrika which makes it easy to create your own Customer feedback platform portal. We've got all the tools you need to customize the look and feel of your portal, so it feels like an extension of your brand's voice.
What are benefits of feedback boards
Increase engagement with your audience by making it easy for them to share opinion through customer feedback management app with you and increase revenue through customer loyalty and word-of-mouth marketing.
Can I set feedback boards privacy?
Yes, you can set feedback boards to be private. The feature allows you to create an private user feedback management board with some restricted users, or a public board that anyone can access.
How much does it cost?
We have plans to fit most companies' needs. You can get started with our Free pricing plan which has everything you need to get started with cuttomer feedback management.
What are the types of feedback boards?
There are two types of feedback boards: public and private. Public feedback boards platform are open to anyone, while private feedback boards are only open to a specific group of people.
Can I collect product feedback via a website?
Yes, you can collect & manage product feedback software via a website. You can create a user feedback software board on featureOS, and then embed the feedback board on your website. Your customers can then provide feedback on your product directly from your website.
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