Collect feedbacks effortlessly with Zendesk + Antrika
Collect feedback data with dedicated tickets and tools
Capture, manage feedbacks with Zendesk and Antrika seamlessly
Streamlined collecting feedback by linking Zendesk with Antrika
Utilize Zendesk’s ticketing, surveys, and feedback forms for targeted user insights. Automate workflows by integrating reporting tools with Antrika for easy feedback processing. And, implement targeted email campaigns to engage with customers, & acknowledge valuable feedback.
Why Zendesk + Antrika
Manage product feedbacks with exceptional Zendesk features
Analyze feedbacks with Zendesk’s tickets
Don’t let any feedback go unnoticed, through Zendesk tickets align your product team and users by notifying every feedback.
Link Zendesk with Antrika
Easily scalable
Optimize workflow without switching platforms
Track feedback seamlessly, without shifting on different platforms and interrupting current workflows. Categorize feedback and create posts from Zendesk to Antrika.
Effective features and functions
Sync Zendesk with Antrika
Centralized feedback hub
Antrika keeps a record on the votes received from Zendesk tickets. Through votes, go back to the original post to post updates or analyze suggestions.
Sync Zendesk with Antrika
Easily scalable
Analyze feedbacks with Zendesk’s tickets
Don’t let any feedback go unnoticed, through Zendesk tickets align your product team and users by notifying every feedback.
Optimize workflow without switching platforms
Track feedback seamlessly, without shifting on different platforms and interrupting current workflows. Categorize feedback and create posts from Zendesk to Antrika.
Centralized feedback hub
Antrika keeps a record on the votes received from Zendesk tickets. Through votes, go back to the original post to post updates or analyze suggestions.
Who can benefit from Antrika and Zendesk Integrations?
Antrika + Zendesk is meant to simplify your workflow if you are
An organization, and manage overall feedback data with Zendesk
Looking to sync workflow updates between product & development teams
Product-driven organization, looking to keep internal team aligned
Optimize product development with Antrika for Free
Optimize product development with Antrika for Free
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Have Any Queries?
Frequently Asked Questions
Can I customize the information that gets sent from Antrika to Zendesk?
Yes, integration setups allow you to customize the mapping of fields between Antrika and Zendesk. This customization enables you to control which data is transferred and how it is represented within Zendesk tickets.
What types of events or actions in Antrika can trigger the creation of Zendesk tickets?
Typically, you can configure triggers based on specific events or actions within Antrika. This might include user feedback submissions, ratings below a certain threshold, or specific user interactions.
Can I use the integration to automatically categorize Zendesk tickets based on the type of feedback received?
Yes, most integrations allow you to set up rules or triggers that can automatically categorize Zendesk tickets based on the content or type of feedback collected through Antrika.
Can I track the performance and effectiveness through Zendesk reporting?
Yes, reporting capabilities within Zendesk, allows to track key metrics. Thisinclude the number of feedback submissions, average response times, and trends over time.
Can I use the integration to automatically close Zendesk tickets when user-reported issues are resolved?
Yes, you can configure rules to automatically close Zendesk tickets when feedback indicates that the reported issue has been resolved.
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